Fulfilled by Merchant
Fulfillment by Merchant (FBM) gives independent sellers the freedom to manage their inventory and fulfill orders from their own or partnered locations. Amazon offers FBM sellers a suite of services, tools, and programs that help them across their seller journey, from configuring their fulfillment preferences, managing order fulfillment, and purchasing shipping labels, up to their post-order management of customer support and returns. Sellers can use FBM for their entire catalog or in combination with Fulfillment by Amazon (FBA) to tailor their business strategy.
“Using FBA and FBM together has been integral for our business. It means we can continue to do customized work, letting the customer pick the size, stain, and wording of the signs, while also having a sales stream that’s more automatic.”
— Paige Schafer, Co-founder, Schafer Art Studio
Perspectives
Inside the seller experience
Inside the seller experience
Surrounded by mountains and ocean, Barnacle Foods co-founders Matt Kern, Lia Heifetz, and Max Stanley turned Alaska’s coastal kelp into a thriving national brand, with Amazon handling the logistics that geography made nearly impossible.
Barnacle Foods
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Juneau, Alaska
Creole Foods
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Jefferson Parish, LA
Cheeky Cocktails
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Brooklyn, NY
Proof Culture
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Cleveland, OH
Explore our programs
Amazon resources to fuel the growth of independent sellers
Product Opportunity Explorer helps independent sellers identify unmet demand and new growth opportunities. With this tool, sellers can analyze trends in customer searches, purchases, reviews, pricing, and more. With new AI capabilities, the tool analyzes billions of customer interactions—searches, clicks, and purchases—while considering their existing portfolio to deliver clear recommendations on similar but unique products. Sellers can see which features matter most, where demand is trending, and what customers expect to pay right away—insights that once required weeks of research. With one of its capabilities, Unmet Demand Insights, sellers can see where customer needs aren’t being met. For example, identifying that customers searching for cooling beach chairs want specific features like ventilated fabric, sun canopies, and solar-powered fans.
Supply Chain by Amazon is a set of supply chain services that provides independent sellers with a complete, automated solution for moving products from manufacturing locations to customer doorsteps around the world. Amazon picks up inventory from manufacturing facilities, guides it through freight services and customs, handles long-term warehousing and storage, manages multi-channel distribution, and then automates replenishment to fulfillment centers—where it can service customer orders in Amazon’s store or wherever a seller sells their products. With this capability, sellers can meet customer demand faster while reducing stockouts and excess inventory.
With Amazon’s listing creation tool, independent sellers can create high-quality product listings by describing their products in just a few words, uploading an image, or providing a URL from their existing website. The tool generates titles, bullet points, and descriptions using customer insights and shopping data that resonate with customers.
Seller University is a free educational resource designed to empower independent sellers to create successful businesses. Sellers can learn how to list, price, fulfill, and advertise with Amazon, or explore advanced topics to take their selling to the next level. With videos and downloadable guides that span across 35 topic areas in 21 languages, sellers can stay up to date on tools, processes, and opportunities.